Frequently Asked Questions

How can I view cars in stock?

We display all of our current models right here on our website. Take a look at our new inventory and you'll see every new vehicle that's currently available, whether you're shopping for a Toyota, Chrysler, Dodge, Jeep, or RAM. Our staff works hard to make sure that the online inventory is always up to date as well.

What if I can't find what I am looking for?

If you don't see what you're looking for right away, it's a good idea to check back again soon. We're always updating our inventory to match the needs of local customers near Athens, OH and beyond. If you have something specific in mind, you can chat with our staff about submitting an order.

Who can I talk to about buying a new car?

If you feel ready to buy a new car, come talk to our sales team. We can get you started on the path toward ownership by helping you pick models of interest, set your budget, and more.

Can I be alerted about pricing updates?

So, you've found a car of interest, but you're willing to wait for the price that you want. Luckily, you can easily get updates about price changes. Head over to the online listing for the vehicle of interest and select "Get Price Alerts." You can then provide contact information so that you can get updates on any pricing changes.

Pre-Owned Inventory

How can I know the vehicle is in good driving condition?

Our service technicians inspect every single vehicle that comes to our pre-owned lot. This helps us to ensure that every car that we list is road worthy. We don't want to sell any vehicle that we ourselves wouldn't drive.

What is the difference between pre-owned and certified pre-owned?

The main difference between the two comes down to condition and benefits. Certified pre-owned cars have been vetted thoroughly and match requirements set in place by the manufacturers themselves. They're low-mileage, late-model year vehicles with clean vehicle history reports. One of the top benefits to buying certified is taking advantage of extended warranty coverage. Most regular pre-owned cars don't come with quite as many assurances, qualifications, or warranty coverage options.

How do I know I am getting the best price?

We pride ourselves on pricing used cars competitively. We want to make sure that our customers are getting great deals. If you find a better price for a similar model, feel free to chat with a member of our sales staff.

Service

What type of services do you offer?

Our team can handle a wide variety of services. The most common appointments are usually related to routine maintenance -- oil change, inspection, wheel alignment, battery installation, etc. You can come to us for repairs as well. On top of that, we have our own body shop that can take care of your collision repair needs.

How can I book an appointment?

You can book your appointment online, over the phone, or in person. The online portal is quick and easy to use on your own time. If you prefer to speak with a staff member, give us a call or pay us a visit during business hours. We'll be happy to assist!

Are there ever any deals on service?

We're constantly offering service specials that can help you cut down on maintenance expenses. We recommend checking the current offers before every visit!

Finance

What is the financing process like?

We make the financing process as easy and low-stress as possible. Our system cuts down on the need for excess paperwork by digitizing many important steps. We can gather your information and send out your application in minutes. You'll likely be able to view financing offers and finish the sale on the same day. That way, you can drive home in your exciting new car!

What will a finance application do?

A finance application gathers all of the pertinent information that lenders will want to review before determining an offer. Details about your employment, residence, credit history, and more will help determine the kind of financing that's available to you. Once you have filled out your application, we can send it to our network of lenders to solicit competing offers.

Parts

How can I order parts?

We have an online parts request form that makes the process easy. Fill out the form with your personal contacts, vehicle info, and parts details. We'll follow up with you to complete the order and get the components in your hands as quickly as possible.

What type of parts do you offer?

You can order parts of all kinds, from basics like oil filters and spark plugs to engine replacement components and add-on accessories.

Where do you get the parts from?

Most of the parts we sell come directly from the manufacturers. These authentic OEM components are built to a high standard of quality and durability to make sure models perform at their peak potential.

General

Where are you located?

We're located in south Marietta, OH near the banks of the Ohio River. That means we're able to serve communities both in southern Ohio and in northern West Virginia. Drivers from the likes of Parkersburg, WV and Vienna, WV often hop across the river to pay us a visit!

How can I get a hold of someone?

We always have staff members ready answer the phones during business hours. Feel free to give us a ring if you have questions. We also welcome anyone to come chat in person. If you're trying to contact us during business hours, you can send a message from our website.

How do I know what vehicle is right for me?

Each and every driver on the road has distinct needs, and there are dozens of models to consider on the way to finding the right car to fit those needs. Luckily, C&C Dodge Chrysler Jeep Ram has auto experts on staff who are adept at identifying vehicles that cater to specific habits and tastes. If you're unsure which models might be right for you, come chat with us. We can help you sort out your own specific automotive needs and recommend specific vehicles to consider.

Do you accept trade-ins?

Yes! Bring your old car in and we can make you an offer. We're happy to take in models to add to our used inventory and help customers make great deals!