C & C Chrysler Dodge Jeep Toyota Scion

Automotive Service Technician / Auto Tech

The Automotive Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her.



Duties and Responsibilities:

• Receive repair orders from dispatcher and take to stall area.
• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnose cause of any malfunction and perform repair.
• Communicate with parts department to obtain needed parts.
• Save and tag parts if the job is under warranty or if requested by the customer.
• Examine the vehicle to determine if additional safety or service work is required.
• Advise service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Document work performed.
• Road-test vehicles when required or refer to the test technician, keeping in mind that customers' vehicles should not be used for personal errands.
• Supervise work of any apprentice technicians as assigned.
• Attend factory-sponsored training classes.
• Keep abreast of factory technical bulletins.
• Ensure that customers' cars are kept clean.
• Keep shop area neat and clean and be able to account for all dealership-owned tools at all times.
• Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.

• High school diploma or the equivalent.
• Ability to read and comprehend instructions and information.
• ASE certification is preferred.
• One year of experience working on import brands.
• General mechanical skills.
• Valid driver's license and a good driving record.
• Manual dexterity.
• Good judgment.

Sales Representative

The vehicle salesperson is responsible for selling vehicles at dealership gross profit, volume and customer satisfaction standards. This position includes four broad areas of activity: personal work habits, prospecting, selling and follow-up.

Duties and Responsibilities:

• Realize that business is built on customer satisfaction and devote himself/herself to guaranteeing satisfaction of customers.
• Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
• Report to the new vehicle Sales Manager regarding objectives, planned activities, reviews and analysys.
• Determine each customer's vehicle needs by asking questions and listening.
• Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers.
• Demonstrate new vehicles (includes test drives).
  
• Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
  
• Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule.
• Attend sales meetings.
• Maintain a prospect development system which includes a group of prospect locators and sales associates.
• Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively.
  
• Understand the terminology of the automobile business and keep abreast of technological changes in the product.
• Know and understand equity and values, and be able to explain depreciation to the customer.
• Know and understand the federal, state and local laws which govern retail auto sales.
• Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.

• We have immediate openings for sales consultants.
  
• We offer an excellent benefit package.
• We have received high demand and increasing sales activity that has created an immediate need for additional sales assistance.
• We are an equal opportunity employer.

• High school diploma or the equivalent.
  
• Ability to read and comprehend instructions and information.
• Valid in-state driver's license.
  
• Professional personal appearance.
  
• Excellent communication skills.
  
• Ability to sell a minimum quota according to dealership standards.
• All applicants must be authorized to work in the USA.
  
• All applicants must perform duties and responsibilities in a safe manner.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

• Commission and bonus opportunities.
• Major medical, dental, life insurance, 401K, and vacation pay.